Got questions? We've got answers. Whether you're curious about how Verri works, what to do with your results, or need help with an order — you'll find everything you need right here. Can't find what you're looking for? Drop us a line at hello@verri.com.au.
FAQs
Got Questions?
Let's get serious for a second. We screen your drink for the uninvited guests (GHB, Ketamine, and Rohypnol).
However, science has limits. This test does not cover every possible 'knockout' drug. It provides a preliminary result only and can be affected by dark-colored drinks, milk, or certain carbonated mixers.
VERRI helps you stay informed, but it is not a replacement for keeping your drink attended at all times. If in doubt, discard the drink.
Verri screens your drink in just 1–3 minutes. Simply dab a tiny drop of your drink onto the test spots, give it a gentle smear, and let it dry. It's just enough time to fix your lipstick.
Verri is a seriously smart screening tool designed to find nasties in your drink. While our technology is highly sensitive and we complete QA testing on every batch we sell, no field test is 100% accurate.
Factors like drink acidity, mixers can affect the result. A 'clear' result does not guarantee a drink is safe. Always trust your instincts, if a drink looks, smells, or tastes off, do not consume it.
Verri is designed to work across your night-out beverages. A few things to keep in mind:
- The No-Go's: Milk/cream liquid, oily or sodium carbonate liquids can cause a false positive.
- The Colour Rule: Deep reds and blues can make the results hard to read (think of it like trying to read a highlighter on dark paper).
- The Golden Rule: Always make sure the test spot is dry before you apply your drink.
IMPORTANT: Check Your Mixer. Some club sodas and sparkling mineral waters contain Sodium Carbonate to add fizz. This ingredient reacts with the test and will turn the GHB/Ketamine spot BLUE even if no drugs are present. If testing a Vodka Soda, verify the mixer ingredients first.
Like a good face mask or a text to your ex, these test spots are a one-time thing. Each spot is a solo act designed to give you total accuracy for that specific drink. You don't need to test every drink you have, but if the vibe, the company or the venue feels off we suggest you have a few handy.
First things first: Put. The. Drink. Down. Do not take a single sip. Now, grab your bestie, find a member of staff or security, and tell them exactly what's happened. They're there to help. Stay in the light, stay with your crew, and look after yourself. Your night is precious, but you are more precious. If you are flying solo, drop a pin or text family and friends straight away, then ask staff for help. Our kits are for screening only and results should be treated as a warning, not a forensic confirmation.
Trust your body. If something feels off, don't second-guess yourself. Call 000 immediately if you or a friend are in serious distress. If you're feeling unwell at a venue, find security or staff right away — they're trained for this and want to help. Don't leave the venue alone. Text or call someone you trust to let them know where you are. Your safety is the only priority.
Verri is not a medical device. Our kits are not designed or intended to diagnose, cure, prevent, or treat anything. We're here to give you an extra layer of 'heck yes' or 'absolutely not' for your peace of mind, but we don't provide medical advice or prevent health issues. Use us as one of your many savvy tools for a great night out.
Yes! Reach out to us at hello@verri.com.au to chat through your event or festival requirements. For large scale or sponsored events we can facilitate testing on specific brands of alcohol to give you added comfort.
Orders & Shipping
Standard shipping takes 5–7 business days.
Yes - free standard shipping on all orders over $79.95.
Orders can be modified or cancelled within 1 hour of purchase. After that, we're unable to make changes as orders are processed quickly. Contact us right away and we'll do our best.
We currently do not ship internationally.
Returns & Exchanges
We accept returns within 30 days of delivery. Due to the nature of this product (single use) the packaging must remain unopened to qualify for a return.
Use our returns portal to submit your request. Once approved, you'll receive a prepaid return label by email within 24 hours.
Refunds are processed within 5 business days of receiving your return. You'll receive a confirmation email once it's been issued.
